Privacy Policy

Introduction

At Frankincense Hope Initiative Inc., we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and manage the personal information you share with us when you visit www.frankincensehope.org, make a donation, register for an event, volunteer, subscribe to our communications, or otherwise engage with our organization.

We are committed to handling your information with integrity, transparency, and care. By using our website or voluntarily providing your personal information, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We may collect the following information that you voluntarily provide:

• Contact Information: Name, email address, phone number, mailing address, and other information you provide when contacting us or subscribing to updates.
• Donation Information: Information necessary to process donations and issue tax-deductible receipts. Online payments are securely processed by trusted third-party payment providers. Frankincense Hope Initiative does not store full credit or debit card information on our website.
• Volunteer and Partnership Information: Information submitted through volunteer applications, partnership inquiries, sponsorship requests, or event registrations.
• Technical Information (if applicable): Limited technical information, such as browser type and pages visited, may be collected to improve our website and better understand visitor engagement.

How We Use Your Information

We use your information to:

• Respond to inquiries and requests.
• Process donations and provide tax receipts.
• Register participants for events and volunteer opportunities.
• Communicate updates about our programs, outreach efforts, fundraising campaigns, and events (only if you choose to receive them).
• Coordinate partnerships, sponsorships, and community engagement.
• Improve our website, services, and organizational effectiveness.
• Comply with applicable legal, tax, and regulatory requirements.

Information Sharing

Frankincense Hope Initiative values your trust.

We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing purposes.

We may share information only:

• With trusted service providers who assist us in processing donations, hosting our website, sending communications, or supporting our nonprofit operations.
• When required by law or to protect the rights, safety, or property of our organization or others.
• With your knowledge or consent.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information entrusted to us.

While we take appropriate measures to secure your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Frankincense Hope Initiative is committed to protecting children's privacy. We do not knowingly collect personal information directly from children through our website without appropriate parental or guardian consent. If you believe a child has provided personal information through our website, please contact us so we can promptly address the matter.

Third-Party Websites

Our website may contain links to third-party websites, including donation processors, social media platforms, or partner organizations. We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies before providing personal information.

Your Choices

You may:

• Request access to or correction of your personal information.
• Ask us to remove your information from our mailing list.
• Opt out of receiving promotional emails by using the unsubscribe link included in our communications.
• Contact us with questions regarding how your information is collected or used.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Frankincense Hope Initiative Inc.
262 Chapman Road, Suite 205-223
Newark, Delaware 19702
United States
Email: info@frankincensehope.org
Website: www.frankincensehope.org

Thank you for trusting Frankincense Hope Initiative. We are committed to protecting your privacy while advancing our mission of education, healthcare, and community empowerment.